Healthcare Linen Services Group Launches New Customer Service Technology
January 2020 – Healthcare Linen Services Group (St. Charles, IL) is excited to announce the release of two new proprietary technologies enhancing the customer experience. These software-based customer tools are designed to support the HLSG customer base in managing linen utilization more efficiently. The new customer tools include the “FAST” system which is the feedback and services tracking package that automates customer surveys for real time customer rounding feedback and the “MYDASH” system offering healthcare administration real time key performance indicator metrics tracking in a dashboard format. “HLSG is committed to leading the industry in new and different ways to assist healthcare professionals in managing linen utilization and costs,” stated Greg Schermerhorn, Chief Services Officer.